You can access the Account Recovery form from the password-assistance page by selecting "I don't know my password," entering your username, and clicking the link to verify your identity on the following page.

"This phone number has been used too many times for verification" If you find this error message, you have to use a different number. To protect you from abuse, we limit the number of times a phone number can be used for verification. You can use a family member or friend's phone number instead.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.